Caring for our customers during COVID-19

23 March 2020

As the situation with COVID-19 rapidly unfolds we are keeping up to date with the latest Government announcements and ensuring we are working to provide a high-quality service, while keeping our NAC team and customers safe and well.

With New Zealand working towards a level 4 response, we are quickly setting up our teams to work from home. This means we are temporarily operating at minimal staffing levels until our teams working from home are up and running. We are also temporarily reducing our call centre hours to 9am – 5pm.

We appreciate this will cause delays in answering your calls, and we kindly ask that you delay any non-urgent calls while we work through this.

Our customers

We’re here to help with New Zealanders’ insurance needs.

If you need information or support with your insurance, you can:

  • Check our website
  • If urgent, call us on 0800 501 508

Thank you for your understanding.

We have been looking after high performance vehicles for over 18 years.